Capsule CRM
CRM · capsulecrm.com
Capsule CRM is a CRM platform for managing contacts, sales pipelines, projects, tasks and marketing, offered in tiered per-user plans plus a limited free plan.
Switching to Freshsales, which covers 50% of the compared capabilities.
Find my alternative
Way less money.
Top Capsule CRM alternatives
We compared 15 products and found 7 cheaper alternatives · vs Capsule CRM Starter at $90/mo for 5 seats ($18/seat) · scenario: 5 seats, monthly billing, USD.
Capsule CRM costs $90/mo on the Starter plan at 5 seats, monthly billing. We found 7 assessed alternatives that are cheaper in this scenario; 3 of them cover at least 75% of the 10 compared capabilities.
| Product | Match | Price | Annual savings | |
|---|---|---|---|---|
Brevo Starter plan · missing: Email sync & tracking, AI sales assistant, Custom fields, Mobile CRM app, Permissions & security controls, Marketing automation marketing automation — adjacent | 40% | $9/mo how? ⓘ | $972 / year 90% cheaper | |
Less Annoying CRM Everything included plan · missing: Email sync & tracking, Sales automation & sequences, AI sales assistant, Reports & forecasting, Mobile CRM app, Marketing automation | 40% | $15/mo how? ⓘ | $900 / year 83% cheaper | |
TOP PICK Freshsales Growth plan · missing: Email sync & tracking, AI sales assistant, Reports & forecasting, Mobile CRM app, Marketing automation | 50% | $45/mo how? ⓘ | $540 / year 50% cheaper | |
Nutshell Foundation plan · missing: Custom fields, Permissions & security controls, Marketing automation | 70% | $65/mo how? ⓘ | $300 / year 28% cheaper | |
Pipedrive Lite plan · missing: Marketing automation | 90% | $70/mo how? ⓘ | $240 / year 22% cheaper | |
Zoho CRM Standard plan · missing: Marketing automation crm platform — adjacent | 90% | $70/mo how? ⓘ | $240 / year 22% cheaper |
Which Capsule CRM alternative for which situation
Picked by the numbers in this scenario — same subtype unless stated, assessed products only.
- Best paid drop-in
- Pipedrive — $70/mo (Lite plan) · covers 90%
- Need contact management, sales pipeline management, email sync & tracking, sales automation & sequences, AI sales assistant, reports & forecasting, custom fields, mobile CRM app, permissions & security controls or marketing automation?
- Keap — from $0/mo (Free trial plan)
What you give up
Capabilities Capsule CRM has that the top alternatives lack.
- Email sync & tracking — Sync email conversations and track opens with contacts.Missing from Brevo, Less Annoying CRM, Freshsales.
- Sales automation & sequences — Automate outreach sequences and follow-up tasks.Missing from Less Annoying CRM.
- AI sales assistant — Get AI-generated suggestions and summaries for sales activity.Missing from Brevo, Less Annoying CRM, Freshsales.
- Reports & forecasting — View reports and forecasts on pipeline and sales performance.Missing from Less Annoying CRM, Freshsales.
- Custom fields — Add custom fields to records to track your own data.Missing from Brevo.
- Mobile CRM app — Access the CRM from a mobile app.Missing from Brevo, Less Annoying CRM, Freshsales.
- Permissions & security controls — Control what each team member can see and edit.Missing from Brevo.
- Marketing automation — Automate email sends based on triggers and customer behavior.Missing from Brevo, Less Annoying CRM, Freshsales.
Price at your volume
The same comparison recomputed at three sizes. Plan caps change who is cheapest.
Feature comparison
Capsule CRM vs the top alternatives, on the 10 compared capabilities.
| Capability | Capsule CRM | Keap | Brevo | Less Annoying CRM | Freshsales |
|---|---|---|---|---|---|
| Contact management from Free | ✓ | ✓ | ✓ | ✓ | ✓ |
| Sales pipeline management from Free | ✓ | ✓ | ✓ | ✓ | ✓ |
| Email sync & tracking from Free | ✓ | ✓ | ✗ | ✗ | ✗ |
| Sales automation & sequences from Growth | ✓ | ✓ | ✓ | ✗ | ✓ |
| AI sales assistant from Starter | ✓ | ✓ | ✗ | ✗ | ✗ |
| Reports & forecasting from Starter | ✓ | ✓ | ✓ | ✗ | ✗ |
| Custom fields from Free | ✓ | ✓ | ✗ | ✓ | ✓ |
| Mobile CRM app | ✓ | ✓ | ✗ | ✗ | ✗ |
| Permissions & security controls from Growth | ✓ | ✓ | ✗ | ✓ | ✓ |
| Marketing automation | ✓ | ✓ | ✗ | ✗ | ✗ |
| Scenario price cheapest qualifying plan | $90/mo Starter | $0/mo Free trial | $0/mo Free | $15/mo Everything included | $45/mo Growth |
✓ means the product offers the capability — possibly only on a higher tier than the plan priced below it. The price row shows the cheapest plan that qualifies for our comparison scenario, with its plan name; a $0 free plan may not include every checked capability.
What Capsule CRM covers
The capability set used for comparison. Grey entries are not available on self-serve plans.
- ✓ Contact management — from Free
- ✓ Sales pipeline management — from Free
- ✓ Email sync & tracking — from Free
- ✓ Sales automation & sequences — from Growth
- ✓ AI sales assistant — from Starter
- ✓ Reports & forecasting — from Starter
- ✓ Custom fields — from Free
- ✓ Mobile CRM app
- ✓ Permissions & security controls — from Growth
- ✓ Marketing automation
Price ladder
Observed prices from the official pricing page.
Sources
Every claim traces to an official source and a check date.
- https://capsulecrm.com/pricing/ (official_pricing, checked 2026-08-31)
- https://capsulecrm.com/pricing/ (official_pricing, checked 2026-08-31)
Frequently asked
How much does Capsule CRM cost?
Capsule CRM's Starter plan costs $90/mo in our scenario (5 seats, monthly billing). A free plan exists.
Is there a free Capsule CRM alternative?
We have not verified a free plan that fits this scenario among the assessed alternatives.
What is the cheapest Capsule CRM alternative?
In our scenario (5 seats, monthly billing), Keap is the cheapest assessed alternative at $0/mo (Free trial plan).
What is the cheapest Capsule CRM alternative with Email sync & tracking?
Keap covers Email sync & tracking and costs $0/mo (Free trial plan) in our scenario.
Does Capsule CRM have a free plan?
Yes. Capsule CRM's free plan is limited to 2 seats.
When were these prices checked?
Between 2026-08-25 and 2026-09-07, on the vendors' official pricing pages.