Freshsales is 50% cheaper
than Capsule CRM
$45/mo (Growth) vs Capsule CRM Starter at $90/mo for 5 seats ($18/seat) — covering 50% of the 10 compared capabilities.
Same job. Way less money.
Comparison scenario
Every cheaper-than claim is tied to a defined scenario — never a bare list price.
5 seats, monthly billing · USD · prices as observed on official pricing pages.
Starter plan at $90/mo ($18/seat × 5 seats), the cheapest paid plan.
Growth: 108 USD/yearly; 4 extra seat(s) × 108 USD.
Capsule CRM costs $90/mo on the Starter plan at 5 seats, monthly billing. We found 1 assessed alternative that is cheaper in this scenario; 0 of them cover at least 75% of the 10 compared capabilities.
Capability comparison
Freshsales covers 50% of the 10 capabilities compared against Capsule CRM. ✓ native · ◐ via integration · ✗ not found.
| Capability | Freshsales | Capsule CRM |
|---|---|---|
| Contact management | ✓ | ✓ |
| Sales pipeline management | ✓ | ✓ |
| Email sync & tracking | ✗ | ✓ |
| Sales automation & sequences | ✓ | ✓ |
| AI sales assistant | ✗ | ✓ |
| Reports & forecasting | ✗ | ✓ |
| Custom fields | ✓ | ✓ |
| Mobile CRM app | ✗ | ✓ |
| Permissions & security controls | ✓ | ✓ |
| Marketing automation | ✗ | ◐ |
What you give up
Capabilities Capsule CRM has that Freshsales lacks.
- Email sync & tracking — Sync email conversations and track opens with contacts.Missing from Freshsales.
- AI sales assistant — Get AI-generated suggestions and summaries for sales activity.Missing from Freshsales.
- Reports & forecasting — View reports and forecasts on pipeline and sales performance.Missing from Freshsales.
- Mobile CRM app — Access the CRM from a mobile app.Missing from Freshsales.
- Marketing automation — Automate email sends based on triggers and customer behavior.Missing from Freshsales.
Price at your volume
The same comparison recomputed at three sizes. Plan caps change who is cheapest.
| Scenario | Capsule CRM | Freshsales |
|---|---|---|
| 3 seats | $54/mo | $27/mo (Growth) |
| 10 seats | $180/mo | $90/mo (Growth) |
| 25 seats | $450/mo | $225/mo (Growth) |
Plans & pricing, side by side
Advertised prices in USD as observed on the official pricing pages — per-seat and transaction-fee plans are marked.
| Growth | $9/seat/mo (billed yearly) |
| Pro | $39/seat/mo (billed yearly) |
| Enterprise | $59/seat/mo (billed yearly) |
| Free | Free |
| Starter | $18/seat/mo (billed yearly) |
| Growth | $36/seat/mo (billed yearly) |
| Advanced | $54/seat/mo (billed yearly) |
| Ultimate | Contact sales |
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Frequently asked
How much cheaper is Freshsales than Capsule CRM?
50% cheaper in our scenario (5 seats, monthly billing): $45/mo on Growth vs $90/mo on Starter. That is $540 a year.
What does Freshsales lack compared with Capsule CRM?
Email sync & tracking, AI sales assistant, Reports & forecasting, Mobile CRM app, Marketing automation — 5 of the 10 compared capabilities.
When were these prices checked?
Capsule CRM: 2026-08-31; Freshsales: 2026-08-31 — on the official pricing pages.
Sources & freshness
- https://capsulecrm.com/pricing/ (official_pricing, checked 2026-08-31)
- https://capsulecrm.com/pricing/ (official_pricing, checked 2026-08-31)
- Freshsales data last verified 2026-08-31