Cheapest Customer Support software
14 products with sourced pricing and capability data, 5 with a free plan. Entry paid plans median $25/mo; the cheapest product covering the 12 most common capabilities here is Help Scout from $25/mo. Pick the one you pay for today to find a cheaper replacement.
Read the guide: Cheapest Intercom and Zendesk alternatives →
14 tracked5 with a free plan1 open source
Same job. Way less money.
Must have:
eDesk
$49/mo · Essential
Free alternative foundVerified 2026-09-07
Crisp
$45/mo · Mini · free plan available
Free alternative foundFree planLive chatVerified 2026-09-07
Gorgias
$40/mo · Starter
Free alternative foundEcommerce helpdeskVerified 2026-08-31
Hiver
$35/mo · Growth
Free alternative foundShared inboxVerified 2026-09-07
Intercom
$29/mo · Essential
Free alternative foundHelpdeskVerified 2026-08-31
Help Scout
$25/mo · Standard · free plan available
Free alternative foundFree planHelpdeskVerified 2026-08-31
Front
$25/mo · Starter
Free alternative foundShared inboxVerified 2026-08-31
LiveChat
$25/mo · Starter
Free alternative foundLive chatVerified 2026-08-31
Tidio
$24.17/mo billed yearly · Starter · free plan available
Free alternative foundFree planLive chatVerified 2026-09-07
Chatwoot
$19/mo billed yearly · Startups · free plan available
Free alternative foundFree planOpen sourceSelf-hostedVerified 2026-08-31
Freshdesk
$19/mo billed yearly · Growth
Free alternative foundVerified 2026-08-31
Zendesk
$19/mo billed yearly · Support Team
Free alternative foundVerified 2026-08-31
Helply
$1/mo · Per-ticket pricing
Free alternative foundHelpdeskVerified 2026-09-07
Zoho Desk
Free
Free planHelpdeskVerified 2026-09-07
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