tawk.to
Website Chat & Lead Capture · www.tawk.to
tawk.to is a free live chat and business messaging application that includes an omnichannel inbox, knowledge base, ticketing and CRM, monetized through paid add-ons such as branding removal, AI chatbots and hired chat agents.
We only list alternatives we can defend with sourced pricing data.
Top tawk.to alternatives
We compared 8 products and found 8 alternatives · tawk.to pricing is still being verified, so savings are not computed yet · scenario: single user, monthly billing, USD.
tawk.to’s own free plan covers this scenario. If you’re paying for features you don’t use, downgrading beats switching. The paid comparison below is for when you’ve outgrown free tiers — the “Free plans” view shows alternatives if you want free with different limits.
We list 7 assessed alternatives; tawk.to's own price is not verified yet, so no cheaper-than claim is made. tawk.to's own free plan covers this scenario, so downgrading may beat switching.
| Product | Match | Price | Annual savings | |
|---|---|---|---|---|
TOP PICK Smartsupp Solo plan · missing: CRM integration | 67% | $17/mo how? ⓘ | — | |
Tidio Starter plan · missing: CRM integration | 67% | $24.17/mo how? ⓘ | — | |
LiveChat Starter plan | 100% | $25/mo how? ⓘ | — | |
JivoChat Basic plan | 100% | $28/mo how? ⓘ | — | |
Olark Live Chat (human only) plan · missing: AI assistant, CRM integration | 33% | $29/mo how? ⓘ | — | |
Chatbase Hobby plan · missing: Live chat, CRM integration | 33% | $40/mo how? ⓘ | — | |
Crisp Mini plan | 100% | $45/mo how? ⓘ | — | |
Signal Starter plan | not yet assessed | $43.63/mo how? ⓘ | — |
Which tawk.to alternative for which situation
Picked by the numbers in this scenario — same subtype unless stated, assessed products only.
What you give up
Capabilities tawk.to has that the top alternatives lack.
- AI assistant — AI answers visitor questions on your site.Missing from JivoChat.
- CRM integration — Send leads and conversations to a CRM.Missing from Tidio, JivoChat, Smartsupp.
Feature comparison
tawk.to vs the top alternatives, on the 3 compared capabilities.
| Capability | tawk.to | Crisp | Tidio | JivoChat | Smartsupp |
|---|---|---|---|---|---|
| Live chat from Free | ✓ | ✓ | ✓ | ✓ | ✓ |
| AI assistant from AI Assist | ✓ | ✓ | ✓ | ✗ | ✓ |
| CRM integration from Free | ✓ | ✓ | ✗ | ✗ | ✗ |
| Scenario price cheapest qualifying plan | — | $0/mo Free | $0/mo Free | $0/mo Free | $17/mo Solo |
✓ means the product offers the capability — possibly only on a higher tier than the plan priced below it. The price row shows the cheapest plan that qualifies for our comparison scenario, with its plan name; a $0 free plan may not include every checked capability.
What tawk.to covers
The capability set used for comparison. Grey entries are not available on self-serve plans.
- ✓ Live chat — from Free
- ✓ AI assistant — from AI Assist
- ✓ CRM integration — from Free
Price ladder
Observed prices from the official pricing page.
Sources
Every claim traces to an official source and a check date.
- https://www.tawk.to/pricing (official_pricing, checked 2026-10-27)
Frequently asked
Is there a free tawk.to alternative?
Yes. Crisp has a free plan that covers 100% of the 3 capabilities we compared against tawk.to.
What is the cheapest tawk.to alternative?
In our scenario (single user, monthly billing), Crisp is the cheapest assessed alternative at $0/mo (Free plan).
What is the cheapest tawk.to alternative with CRM integration?
Crisp covers CRM integration and costs $0/mo (Free plan) in our scenario.
Does tawk.to have a free plan?
Yes. tawk.to's free plan exists; its limits are not stated on the pricing page.
When were these prices checked?
Between 2026-10-26 and 2026-10-27, on the vendors' official pricing pages.
