Chatbase
Website Chat & Lead Capture · www.chatbase.co
Chatbase is a platform for building and deploying AI support agents across chat, email and voice, with a helpdesk inbox, integrations and analytics.
Switching to Crisp, which covers 100% of the compared capabilities.
Find my alternative
Way less money.
Top Chatbase alternatives
We compared 8 products and found 7 cheaper alternatives · vs Chatbase Hobby at $40/mo · scenario: single user, monthly billing, USD.
Chatbase costs $40/mo on the Hobby plan at single user, monthly billing. We found 7 assessed alternatives that are cheaper in this scenario; 5 of them cover at least 75% of the 1 compared capability. The cheapest option that covers everything we compared is Crisp at $0/mo (Free plan), 100% less.
| Product | Match | Price | Annual savings | |
|---|---|---|---|---|
TOP PICK Smartsupp Solo plan | 100% | $17/mo how? ⓘ | $276 / year 57% cheaper | |
Tidio Starter plan | 100% | $24.17/mo how? ⓘ | $190 / year 40% cheaper | |
LiveChat Starter plan | 100% | $25/mo how? ⓘ | $180 / year 38% cheaper | |
JivoChat Basic plan | 100% | $28/mo how? ⓘ | $144 / year 30% cheaper | |
Olark Live Chat (human only) plan · missing: AI assistant | 0% | $29/mo how? ⓘ | $132 / year 28% cheaper |
Which Chatbase alternative for which situation
Picked by the numbers in this scenario — same subtype unless stated, assessed products only.
What you give up
Capabilities Chatbase has that the top alternatives lack.
- AI assistant — AI answers visitor questions on your site.Missing from JivoChat.
Feature comparison
Chatbase vs the top alternatives, on the 1 compared capabilities.
| Capability | Chatbase | Crisp | Tidio | tawk.to | JivoChat |
|---|---|---|---|---|---|
| AI assistant | ✓ | ✓ | ✓ | ✓ | ✗ |
| Scenario price cheapest qualifying plan | $40/mo Hobby | $0/mo Free | $0/mo Free | $0/mo Free | $0/mo Free |
✓ means the product offers the capability — possibly only on a higher tier than the plan priced below it. The price row shows the cheapest plan that qualifies for our comparison scenario, with its plan name; a $0 free plan may not include every checked capability.
What Chatbase covers
The capability set used for comparison. Grey entries are not available on self-serve plans.
- ✓ AI assistant
Price ladder
Observed prices from the official pricing page.
Sources
Every claim traces to an official source and a check date.
- https://www.chatbase.co/pricing (official_pricing, checked 2026-10-27)
Frequently asked
How much does Chatbase cost?
Chatbase's Hobby plan costs $40/mo in our scenario (single user, monthly billing).
Is there a free Chatbase alternative?
Yes. Crisp has a free plan that covers 100% of the 1 capability we compared against Chatbase.
What is the cheapest Chatbase alternative?
In our scenario (single user, monthly billing), Crisp is the cheapest assessed alternative at $0/mo (Free plan).
What is the cheapest Chatbase alternative with AI assistant?
Crisp covers AI assistant and costs $0/mo (Free plan) in our scenario.
Does Chatbase have a free plan?
No. Chatbase has no free plan on its official pricing page.
When were these prices checked?
Between 2026-10-26 and 2026-10-27, on the vendors' official pricing pages.