Zoho Desk is 100% cheaper
than Tidio
$0/mo (Free) vs Tidio Starter at $24.17/mo — covering 73% of the 11 compared capabilities.
Same job. Way less money.
Comparison scenario
Every cheaper-than claim is tied to a defined scenario — never a bare list price.
single user, monthly billing · USD · prices as observed on official pricing pages.
Starter plan at $24.17/mo, the cheapest paid plan.
Free: 0 USD/monthly.
Tidio costs $24.17/mo on the Starter plan at single user, monthly billing. We found 1 assessed alternative that is cheaper in this scenario; 0 of them cover at least 75% of the 11 compared capabilities.
Capability comparison
Zoho Desk covers 73% of the 11 capabilities compared against Tidio. ✓ native · ◐ via integration · ✗ not found.
| Capability | Zoho Desk | Tidio |
|---|---|---|
| Ticketing | ✓ | ✓ |
| Omnichannel inbox | ✓ | ✓ |
| Live chat & messaging | ✓ | ✓ |
| AI agents | ✓ | ✓ |
| AI copilot | ✓ | ✓ |
| Canned responses / macros | ✗ | ✓ |
| CSAT surveys | ✓ | ✓ |
| Routing & assignment | ✓ | ✓ |
| Support automations | ✓ | ✓ |
| SAML single sign-on | ✗ | ✓ |
| Mobile CRM app | ✗ | ✓ |
What you give up
Capabilities Tidio has that Zoho Desk lacks.
- Canned responses / macros — Reuse saved reply templates for common questions.Missing from Zoho Desk.
- SAML single sign-on — Sign in through your company's SAML single sign-on.Missing from Zoho Desk.
- Mobile CRM app — Access the CRM from a mobile app.Missing from Zoho Desk.
Plans & pricing, side by side
Advertised prices in USD as observed on the official pricing pages — per-seat and transaction-fee plans are marked.
| Free | Free |
| Express | Contact sales |
| Standard | Contact sales |
| Professional | Contact sales |
| Enterprise | Contact sales |
| Free | Free |
| Starter | $24.17/mo (billed yearly) |
| Growth | $49.17/mo (billed yearly) |
| Plus | $300/mo |
| Premium | Contact sales |
Share this comparison
For Zoho Desk: use the verified claim in your own marketing — card, badge, or link. The numbers stay tied to this evidence page.
Frequently asked
How much cheaper is Zoho Desk than Tidio?
100% cheaper in our scenario (single user, monthly billing): $0/mo on Free vs $24.17/mo on Starter. That is $290 a year.
What does Zoho Desk lack compared with Tidio?
Canned responses / macros, SAML single sign-on, Mobile CRM app — 3 of the 11 compared capabilities.
When were these prices checked?
Tidio: 2026-09-07; Zoho Desk: 2026-09-07 — on the official pricing pages.
Sources & freshness
- https://www.tidio.com/pricing/ (official_pricing, checked 2026-09-07)
- Zoho Desk data last verified 2026-09-07