Zendesk is 58% cheaper
than Crisp
$19/mo (Support Team) vs Crisp Mini at $45/mo — covering 50% of the 2 compared capabilities.
Same job. Way less money.
Comparison scenario
Every cheaper-than claim is tied to a defined scenario — never a bare list price.
single user, monthly billing · USD · prices as observed on official pricing pages.
Mini plan at $45/mo, the cheapest paid plan.
Support Team: 228 USD/yearly.
Crisp costs $45/mo on the Mini plan at single user, monthly billing. We found 1 assessed alternative that is cheaper in this scenario; 0 of them cover at least 75% of the 2 compared capabilities.
Capability comparison
Zendesk covers 50% of the 2 capabilities compared against Crisp. ✓ native · ◐ via integration · ✗ not found.
| Capability | Zendesk | Crisp |
|---|---|---|
| Live chat & messaging | ↑ Suite Team | ✓ |
| Canned responses / macros | ✓ | ✓ |
What you give up
Capabilities Crisp has that Zendesk lacks.
- Live chat & messaging — Chat with customers in real time on your site or app.Missing from Zendesk.
Plans & pricing, side by side
Advertised prices in USD as observed on the official pricing pages — per-seat and transaction-fee plans are marked.
| Support Team | $19/seat/mo (billed yearly) |
| Suite Team | $55/seat/mo (billed yearly) |
| Suite Professional | $115/seat/mo (billed yearly) |
| Suite Enterprise + Copilot | Contact sales |
| Free | Free |
| Mini | $45/mo |
| Essentials | $95/mo |
| Plus | $295/mo |
| Enterprise | Contact sales |
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Frequently asked
How much cheaper is Zendesk than Crisp?
58% cheaper in our scenario (single user, monthly billing): $19/mo on Support Team vs $45/mo on Mini. That is $312 a year.
What does Zendesk lack compared with Crisp?
Live chat & messaging — 1 of the 2 compared capabilities.
When were these prices checked?
Crisp: 2026-10-26; Zendesk: 2026-10-26 — on the official pricing pages.
Who switched
Anonymous: no account, no email, no IP stored. Reports are shown once a switch has 3 or more and never change ranking or order — alternatives are computed from prices and capabilities only.
Sources & freshness
- https://crisp.chat/en/pricing/ (official_pricing, checked 2026-10-26)
- Zendesk data last verified 2026-10-26