Intercom is 28% cheaper
than Gorgias
$29/mo (Essential) vs Gorgias Starter at $40/mo — covering 86% of the 7 compared capabilities.
Same job. Way less money.
Comparison scenario
Every cheaper-than claim is tied to a defined scenario — never a bare list price.
single user, monthly billing · USD · prices as observed on official pricing pages.
Starter plan at $40/mo, the cheapest paid plan.
Essential: 29 USD/monthly.
Gorgias costs $40/mo on the Starter plan at single user, monthly billing. We found 1 assessed alternative that is cheaper in this scenario; 1 of them covers at least 75% of the 7 compared capabilities.
Capability comparison
Intercom covers 86% of the 7 capabilities compared against Gorgias. ✓ native · ◐ via integration · ✗ not found.
| Capability | Intercom | Gorgias |
|---|---|---|
| Ticketing | ✓ | ✓ |
| Omnichannel inbox | ✓ | ✓ |
| Live chat & messaging | ✓ | ✓ |
| Knowledge base / help center | ✓ | ✓ |
| AI agents | ✓ | ✓ |
| Canned responses / macros | ✗ | ✓ |
| Support automations | ✓ | ✓ |
What you give up
Capabilities Gorgias has that Intercom lacks.
- Canned responses / macros — Reuse saved reply templates for common questions.Missing from Intercom.
Plans & pricing, side by side
Advertised prices in USD as observed on the official pricing pages — per-seat and transaction-fee plans are marked.
| Essential | $29/seat/mo |
| Advanced | $85/seat/mo |
| Expert | $132/seat/mo |
| Starter | $40/mo |
| Basic | $90/mo |
| Pro | $550/mo |
| Advanced | $1430/mo |
| Enterprise | Contact sales |
Share this comparison
For Intercom: use the verified claim in your own marketing — card, badge, or link. The numbers stay tied to this evidence page.
Frequently asked
How much cheaper is Intercom than Gorgias?
28% cheaper in our scenario (single user, monthly billing): $29/mo on Essential vs $40/mo on Starter. That is $132 a year.
What does Intercom lack compared with Gorgias?
Canned responses / macros — 1 of the 7 compared capabilities.
When were these prices checked?
Gorgias: 2026-08-31; Intercom: 2026-08-31 — on the official pricing pages.
Sources & freshness
- https://www.gorgias.com/pricing (official_pricing, checked 2026-08-31)
- https://www.gorgias.com/pricing# (official_pricing, checked 2026-08-31)
- Intercom data last verified 2026-08-31