Freshdesk is 58% cheaper
than Crisp
$19/mo (Growth) vs Crisp Mini at $45/mo — capabilities not yet verified, so no coverage is claimed.
Same job. Way less money.
Comparison scenario
Every cheaper-than claim is tied to a defined scenario — never a bare list price.
single user, monthly billing · USD · prices as observed on official pricing pages.
Mini plan at $45/mo, the cheapest paid plan.
Growth: 228 USD/yearly.
Crisp costs $45/mo on the Mini plan at single user, monthly billing. Freshdesk costs $19/mo (Growth plan), 58% less, but we have not yet verified its capabilities, so no coverage claim is made.
Capability comparison
We have not yet verified Freshdesk's capabilities; the table shows what Crisp offers. ✓ native · ◐ via integration · ✗ not found.
| Capability | Freshdesk | Crisp |
|---|---|---|
| Live chat & messaging | ✗ | ✓ |
| Canned responses / macros | ✗ | ✓ |
Plans & pricing, side by side
Advertised prices in USD as observed on the official pricing pages — per-seat and transaction-fee plans are marked.
| Growth | $19/seat/mo (billed yearly) |
| Pro | $55/seat/mo (billed yearly) |
| Enterprise | $89/seat/mo (billed yearly) |
| Free | Free |
| Mini | $45/mo |
| Essentials | $95/mo |
| Plus | $295/mo |
| Enterprise | Contact sales |
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Frequently asked
How much cheaper is Freshdesk than Crisp?
58% cheaper in our scenario (single user, monthly billing): $19/mo on Growth vs $45/mo on Mini. That is $312 a year.
What does Freshdesk lack compared with Crisp?
We have not yet verified Freshdesk's capabilities, so no coverage claim is made.
When were these prices checked?
Crisp: 2026-10-26; Freshdesk: 2026-10-26 — on the official pricing pages.
Who switched
Anonymous: no account, no email, no IP stored. Reports are shown once a switch has 3 or more and never change ranking or order — alternatives are computed from prices and capabilities only.
Sources & freshness
- https://crisp.chat/en/pricing/ (official_pricing, checked 2026-10-26)
- Freshdesk data last verified 2026-10-26