eDesk is an alternative
to Crisp
$49/mo (Essential) vs Crisp Mini at $45/mo — covering 73% of the 2 compared capabilities.
Same job. Compare the fees.
Comparison scenario
Every cheaper-than claim is tied to a defined scenario — never a bare list price.
single user, monthly billing · USD · prices as observed on official pricing pages.
Mini plan at $45/mo, the cheapest paid plan.
Essential: 49 USD/monthly.
Crisp costs $45/mo on the Mini plan at single user, monthly billing. eDesk costs $49/mo (Essential plan), which is not cheaper than Crisp Mini at $45/mo in this scenario.
Capability comparison
eDesk covers 73% of the 2 capabilities compared against Crisp. ✓ native · ◐ via integration · ✗ not found.
| Capability | eDesk | Crisp |
|---|---|---|
| Live chat & messaging | ✓ | ✓ |
| Canned responses / macros | ✓ | ✓ |
Plans & pricing, side by side
Advertised prices in USD as observed on the official pricing pages — per-seat and transaction-fee plans are marked.
| Essential | $49/seat/mo |
| Growth | $115/seat/mo |
| Professional | $149/seat/mo |
| Enterprise | Contact sales |
| Free | Free |
| Mini | $45/mo |
| Essentials | $95/mo |
| Plus | $295/mo |
| Enterprise | Contact sales |
Frequently asked
What does eDesk lack compared with Crisp?
AI copilot, CSAT surveys, Routing & assignment — 3 of the 2 compared capabilities.
When were these prices checked?
Crisp: 2026-10-26; eDesk: 2026-10-26 — on the official pricing pages.
Who switched
Anonymous: no account, no email, no IP stored. Reports are shown once a switch has 3 or more and never change ranking or order — alternatives are computed from prices and capabilities only.
Sources & freshness
- https://crisp.chat/en/pricing/ (official_pricing, checked 2026-10-26)
- eDesk data last verified 2026-10-26