Chatwoot is 100% cheaper
than Tidio
$0/mo (Hacker) vs Tidio Starter at $24.17/mo — covering 36% of the 11 compared capabilities.
Same job. Way less money.
Comparison scenario
Every cheaper-than claim is tied to a defined scenario — never a bare list price.
single user, monthly billing · USD · prices as observed on official pricing pages.
Starter plan at $24.17/mo, the cheapest paid plan.
Hacker: 0 USD/monthly.
Tidio costs $24.17/mo on the Starter plan at single user, monthly billing. We found 1 assessed alternative that is cheaper in this scenario; 0 of them cover at least 75% of the 11 compared capabilities.
Capability comparison
Chatwoot covers 36% of the 11 capabilities compared against Tidio. ✓ native · ◐ via integration · ✗ not found.
| Capability | Chatwoot | Tidio |
|---|---|---|
| Ticketing | ✗ | ✓ |
| Omnichannel inbox | ✓ | ✓ |
| Live chat & messaging | ✗ | ✓ |
| AI agents | ✗ | ✓ |
| AI copilot | ✗ | ✓ |
| Canned responses / macros | ✓ | ✓ |
| CSAT surveys | ✓ | ✓ |
| Routing & assignment | ✗ | ✓ |
| Support automations | ✗ | ✓ |
| SAML single sign-on | ✓ | ✓ |
| Mobile CRM app | ✗ | ✓ |
What you give up
Capabilities Tidio has that Chatwoot lacks.
- Ticketing — Track customer requests as tickets through resolution.Missing from Chatwoot.
- Live chat & messaging — Chat with customers in real time on your site or app.Missing from Chatwoot.
- AI agents — Let an AI agent resolve support requests automatically.Missing from Chatwoot.
- AI copilot — Get AI-drafted reply suggestions for support agents.Missing from Chatwoot.
- Routing & assignment — Automatically route tickets to the right agent or team.Missing from Chatwoot.
- Support automations — Automate routine support tasks like tagging or follow-ups.Missing from Chatwoot.
- Mobile CRM app — Access the CRM from a mobile app.Missing from Chatwoot.
Plans & pricing, side by side
Advertised prices in USD as observed on the official pricing pages — per-seat and transaction-fee plans are marked.
| Hacker | Free |
| Startups | $19/seat/mo (billed yearly) |
| Business | $39/seat/mo (billed yearly) |
| Enterprise | $99/seat/mo (billed yearly) |
| Free | Free |
| Starter | $24.17/mo (billed yearly) |
| Growth | $49.17/mo (billed yearly) |
| Plus | $300/mo |
| Premium | Contact sales |
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Frequently asked
How much cheaper is Chatwoot than Tidio?
100% cheaper in our scenario (single user, monthly billing): $0/mo on Hacker vs $24.17/mo on Starter. That is $290 a year.
What does Chatwoot lack compared with Tidio?
Ticketing, Live chat & messaging, AI agents, AI copilot, Routing & assignment, Support automations, Mobile CRM app — 7 of the 11 compared capabilities.
When were these prices checked?
Tidio: 2026-09-07; Chatwoot: 2026-08-31 — on the official pricing pages.
Sources & freshness
- https://www.tidio.com/pricing/ (official_pricing, checked 2026-09-07)
- Chatwoot data last verified 2026-08-31