Chatwoot is 100% cheaper
than Gorgias
$0/mo (Hacker) vs Gorgias Starter at $40/mo — covering 29% of the 7 compared capabilities.
Same job. Way less money.
Comparison scenario
Every cheaper-than claim is tied to a defined scenario — never a bare list price.
single user, monthly billing · USD · prices as observed on official pricing pages.
Starter plan at $40/mo, the cheapest paid plan.
Hacker: 0 USD/monthly.
Gorgias costs $40/mo on the Starter plan at single user, monthly billing. We found 1 assessed alternative that is cheaper in this scenario; 0 of them cover at least 75% of the 7 compared capabilities.
Capability comparison
Chatwoot covers 29% of the 7 capabilities compared against Gorgias. ✓ native · ◐ via integration · ✗ not found.
| Capability | Chatwoot | Gorgias |
|---|---|---|
| Ticketing | ✗ | ✓ |
| Omnichannel inbox | ✓ | ✓ |
| Live chat & messaging | ✗ | ✓ |
| Knowledge base / help center | ✗ | ✓ |
| AI agents | ✗ | ✓ |
| Canned responses / macros | ✓ | ✓ |
| Support automations | ✗ | ✓ |
What you give up
Capabilities Gorgias has that Chatwoot lacks.
- Ticketing — Track customer requests as tickets through resolution.Missing from Chatwoot.
- Live chat & messaging — Chat with customers in real time on your site or app.Missing from Chatwoot.
- Knowledge base / help center — Publish a self-serve help center for customers.Missing from Chatwoot.
- AI agents — Let an AI agent resolve support requests automatically.Missing from Chatwoot.
- Support automations — Automate routine support tasks like tagging or follow-ups.Missing from Chatwoot.
Plans & pricing, side by side
Advertised prices in USD as observed on the official pricing pages — per-seat and transaction-fee plans are marked.
| Hacker | Free |
| Startups | $19/seat/mo (billed yearly) |
| Business | $39/seat/mo (billed yearly) |
| Enterprise | $99/seat/mo (billed yearly) |
| Starter | $40/mo |
| Basic | $90/mo |
| Pro | $550/mo |
| Advanced | $1430/mo |
| Enterprise | Contact sales |
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Frequently asked
How much cheaper is Chatwoot than Gorgias?
100% cheaper in our scenario (single user, monthly billing): $0/mo on Hacker vs $40/mo on Starter. That is $480 a year.
What does Chatwoot lack compared with Gorgias?
Ticketing, Live chat & messaging, Knowledge base / help center, AI agents, Support automations — 5 of the 7 compared capabilities.
When were these prices checked?
Gorgias: 2026-08-31; Chatwoot: 2026-08-31 — on the official pricing pages.
Sources & freshness
- https://www.gorgias.com/pricing (official_pricing, checked 2026-08-31)
- https://www.gorgias.com/pricing# (official_pricing, checked 2026-08-31)
- Chatwoot data last verified 2026-08-31