Chatbase is an alternative
to Gorgias
$40/mo (Hobby) vs Gorgias Starter at $40/mo — covering 43% of the 7 compared capabilities.
Same job. Compare the fees.
Comparison scenario
Every cheaper-than claim is tied to a defined scenario — never a bare list price.
single user, monthly billing · USD · prices as observed on official pricing pages.
Starter plan at $40/mo, the cheapest paid plan.
Hobby: 40 USD/monthly.
Gorgias costs $40/mo on the Starter plan at single user, monthly billing. Chatbase costs $40/mo (Hobby plan), which is not cheaper than Gorgias Starter at $40/mo in this scenario.
Capability comparison
Chatbase covers 43% of the 7 capabilities compared against Gorgias. ✓ native · ◐ via integration · ✗ not found.
| Capability | Chatbase | Gorgias |
|---|---|---|
| Ticketing | ↑ Business | ✓ |
| Omnichannel inbox | ↑ Basic | ✓ |
| Live chat & messaging | ✓ | ✓ |
| Knowledge base / help center | ✗ | ✓ |
| AI agents | ✓ | ✓ |
| Canned responses / macros | ✗ | ✓ |
| Support automations | ✓ | ✓ |
What you give up
Capabilities Gorgias has that Chatbase lacks.
- Ticketing — Track customer requests as tickets through resolution.Missing from Chatbase.
- Omnichannel inbox — Manage messages from multiple channels in one inbox.Missing from Chatbase.
- Knowledge base / help center — Publish a self-serve help center for customers.Missing from Chatbase.
- Canned responses / macros — Reuse saved reply templates for common questions.Missing from Chatbase.
Plans & pricing, side by side
Advertised prices in USD as observed on the official pricing pages — per-seat and transaction-fee plans are marked.
| Hobby | $40/mo |
| Basic | $150/mo |
| Business | $500/mo |
| Enterprise | Contact sales |
| Starter | $40/mo |
| Basic | $90/mo |
| Pro | $550/mo |
| Advanced | $1430/mo |
| Enterprise | Contact sales |
Frequently asked
What does Chatbase lack compared with Gorgias?
Ticketing, Omnichannel inbox, Knowledge base / help center, Canned responses / macros — 4 of the 7 compared capabilities.
When were these prices checked?
Gorgias: 2026-10-26; Chatbase: 2026-10-27 — on the official pricing pages.
Who switched
Anonymous: no account, no email, no IP stored. Reports are shown once a switch has 3 or more and never change ranking or order — alternatives are computed from prices and capabilities only.
Sources & freshness
- https://www.gorgias.com/pricing (official_pricing, checked 2026-10-26)
- https://www.gorgias.com/pricing# (official_pricing, checked 2026-10-26)
- Chatbase data last verified 2026-10-27