Capsule CRM is 38% cheaper
than Insightly
$90/mo (Starter) vs Insightly CRM Plus at $145/mo for 5 seats ($29/seat) — covering 33% of the 30 compared capabilities.
Same job. Way less money.
Comparison scenario
Every cheaper-than claim is tied to a defined scenario — never a bare list price.
5 seats, monthly billing · USD · prices as observed on official pricing pages.
CRM Plus plan at $145/mo ($29/seat × 5 seats), the cheapest paid plan.
Starter: 216 USD/yearly; 4 extra seat(s) × 216 USD.
Insightly costs $145/mo on the CRM Plus plan at 5 seats, monthly billing. We found 1 assessed alternative that is cheaper in this scenario; 0 of them cover at least 75% of the 30 compared capabilities.
Capability comparison
Capsule CRM covers 33% of the 30 capabilities compared against Insightly. ✓ native · ◐ via integration · ✗ not found.
| Capability | Capsule CRM | Insightly |
|---|---|---|
| Contact management | ✓ | ✓ |
| Sales pipeline management | ✓ | ✓ |
| Lead management | ✗ | ✓ |
| Email sync & tracking | ✓ | ✓ |
| Sales automation & sequences | ✓ | ✓ |
| AI sales assistant | ✓ | ✓ |
| Reports & forecasting | ✓ | ✓ |
| Custom fields | ✓ | ✓ |
| Mobile CRM app | ✓ | ✓ |
| Permissions & security controls | ✓ | ✓ |
| API access | ✗ | ✓ |
| Workflow automations | ✗ | ✓ |
| SSO & SCIM provisioning | ✗ | ✓ |
| Marketing automation | ◐ | ✓ |
| A/B testing | ✗ | ✓ |
| Audience segmentation | ✗ | ✓ |
| Email templates | ✗ | ✓ |
| Landing pages | ✗ | ✓ |
| Ticketing | ✗ | ✓ |
| Knowledge base / help center | ✗ | ✓ |
| SLA management | ✗ | ✓ |
| Canned responses / macros | ✗ | ✓ |
| CSAT surveys | ✗ | ✓ |
| Routing & assignment | ✗ | ✓ |
| Support automations | ✗ | ✓ |
| Multi-step workflows | ✗ | ✓ |
| Custom code steps | ✗ | ✓ |
| Custom app connectors | ✗ | ✓ |
| Webhooks | ✗ | ✓ |
| Event tracking | ✗ | ✓ |
What you give up
Capabilities Insightly has that Capsule CRM lacks.
- Lead management — Capture, score, and organize incoming leads.Missing from Capsule CRM.
- API access — Access and update project data programmatically via an API.Missing from Capsule CRM.
- Workflow automations — Automate repetitive workflow steps.Missing from Capsule CRM.
- SSO & SCIM provisioning — Sign in through your company's SSO with SCIM provisioning.Missing from Capsule CRM.
- A/B testing — Test variations of an email to see which performs better.Missing from Capsule CRM.
- Audience segmentation — Group subscribers into segments for targeted sends.Missing from Capsule CRM.
- Email templates — Start a campaign from a pre-built email template.Missing from Capsule CRM.
- Landing pages — Build landing pages to pair with email campaigns.Missing from Capsule CRM.
- Ticketing — Track customer requests as tickets through resolution.Missing from Capsule CRM.
- Knowledge base / help center — Publish a self-serve help center for customers.Missing from Capsule CRM.
- SLA management — Set and track response-time targets for tickets.Missing from Capsule CRM.
- Canned responses / macros — Reuse saved reply templates for common questions.Missing from Capsule CRM.
- CSAT surveys — Survey customers on satisfaction after a support interaction.Missing from Capsule CRM.
- Routing & assignment — Automatically route tickets to the right agent or team.Missing from Capsule CRM.
- Support automations — Automate routine support tasks like tagging or follow-ups.Missing from Capsule CRM.
- Multi-step workflows — Chain multiple steps together into one automated workflow.Missing from Capsule CRM.
- Custom code steps — Add a custom code step within an automated workflow.Missing from Capsule CRM.
- Custom app connectors — Build a connector for an app not natively supported.Missing from Capsule CRM.
- Webhooks — Send form submissions to other tools automatically as they arrive.Missing from Capsule CRM.
- Event tracking — Track specific user actions like clicks or sign-ups.Missing from Capsule CRM.
Price at your volume
The same comparison recomputed at three sizes. Plan caps change who is cheapest.
| Scenario | Insightly | Capsule CRM |
|---|---|---|
| 3 seats | $87/mo | $54/mo (Starter) |
| 10 seats | $290/mo | $180/mo (Starter) |
| 25 seats | $725/mo | $450/mo (Starter) |
Plans & pricing, side by side
Advertised prices in USD as observed on the official pricing pages — per-seat and transaction-fee plans are marked.
| Free | Free |
| Starter | $18/seat/mo (billed yearly) |
| Growth | $36/seat/mo (billed yearly) |
| Advanced | $54/seat/mo (billed yearly) |
| Ultimate | Contact sales |
| CRM Plus | $29/seat/mo (billed yearly) |
| CRM Professional | $49/seat/mo (billed yearly) |
| CRM Enterprise | $99/seat/mo (billed yearly) |
Share this comparison
For Capsule CRM: use the verified claim in your own marketing — card, badge, or link. The numbers stay tied to this evidence page.
Frequently asked
How much cheaper is Capsule CRM than Insightly?
38% cheaper in our scenario (5 seats, monthly billing): $90/mo on Starter vs $145/mo on CRM Plus. That is $660 a year.
What does Capsule CRM lack compared with Insightly?
Lead management, API access, Workflow automations, SSO & SCIM provisioning, A/B testing, Audience segmentation, Email templates, Landing pages, Ticketing, Knowledge base / help center, SLA management, Canned responses / macros, CSAT surveys, Routing & assignment, Support automations, Multi-step workflows, Custom code steps, Custom app connectors, Webhooks, Event tracking — 20 of the 30 compared capabilities.
When were these prices checked?
Insightly: 2026-08-26; Capsule CRM: 2026-08-31 — on the official pricing pages.
Sources & freshness
- https://www.insightly.com/pricing/ (official_pricing, checked 2026-08-26)
- Capsule CRM data last verified 2026-08-31