Zoho Desk is 100% cheaper
than LiveChat
$0/mo (Free) vs LiveChat Starter at $25/mo — covering 89% of the 9 compared capabilities.
Same job. Way less money.
Comparison scenario
Every cheaper-than claim is tied to a defined scenario — never a bare list price.
single user, monthly billing · USD · prices as observed on official pricing pages.
Starter plan at $25/mo, the cheapest paid plan.
Free: 0 USD/monthly.
LiveChat costs $25/mo on the Starter plan at single user, monthly billing. We found 1 assessed alternative that is cheaper in this scenario; 1 of them covers at least 75% of the 9 compared capabilities.
Capability comparison
Zoho Desk covers 89% of the 9 capabilities compared against LiveChat. ✓ native · ◐ via integration · ✗ not found.
| Capability | Zoho Desk | LiveChat |
|---|---|---|
| Live chat & messaging | ✓ | ✓ |
| AI copilot | ✓ | ✓ |
| AI agents | ✓ | ◐ |
| Knowledge base / help center | ✓ | ◐ |
| Ticketing | ✓ | ◐ |
| Canned responses / macros | ✗ | ✓ |
| Routing & assignment | ✓ | ✓ |
| Support automations | ✓ | ✓ |
| CSAT surveys | ✓ | ✓ |
What you give up
Capabilities LiveChat has that Zoho Desk lacks.
- Canned responses / macros — Reuse saved reply templates for common questions.Missing from Zoho Desk.
Plans & pricing, side by side
Advertised prices in USD as observed on the official pricing pages — per-seat and transaction-fee plans are marked.
| Free | Free |
| Express | Contact sales |
| Standard | Contact sales |
| Professional | Contact sales |
| Enterprise | Contact sales |
| Starter | $25/seat/mo |
| Team | $59/seat/mo |
| Business | $89/seat/mo |
| Enterprise | Contact sales |
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Frequently asked
How much cheaper is Zoho Desk than LiveChat?
100% cheaper in our scenario (single user, monthly billing): $0/mo on Free vs $25/mo on Starter. That is $300 a year.
What does Zoho Desk lack compared with LiveChat?
Canned responses / macros — 1 of the 9 compared capabilities.
When were these prices checked?
LiveChat: 2026-08-31; Zoho Desk: 2026-09-07 — on the official pricing pages.
Sources & freshness
- https://www.livechat.com/pricing/ (official_pricing, checked 2026-08-31)
- Zoho Desk data last verified 2026-09-07