Outline is an alternative
to Document360
$10/mo (Cloud (1–10 team members)) vs Document360 at — — covering 27% of the 11 compared capabilities.

Same job. Way less money.
Comparison scenario
Every cheaper-than claim is tied to a defined scenario — never a bare list price.
single user, monthly billing · USD · prices as observed on official pricing pages.
plan at —, the cheapest paid plan.
Cloud (1–10 team members): 10 USD/monthly.
We list 1 assessed alternative; Document360's own price is not verified yet, so no cheaper-than claim is made.
Capability comparison
Outline covers 27% of the 11 capabilities compared against Document360. ✓ native · ◐ via integration · ✗ not found.
| Capability | Outline | Document360 |
|---|---|---|
| Knowledge base / help center | ✗ | ✓ |
| AI agents | ✗ | ✓ |
| AI copilot | ✗ | ✓ |
| Docs & wikis | ✓ | ✓ |
| SSO & SCIM provisioning | ✗ | ✓ |
| API access | ✓ | ✓ |
| AI assistant | ✓ | ✓ |
| Workflow automations | ✗ | ✓ |
| Dashboards & reporting | ✗ | ✓ |
| Pageview analytics | ✗ | ✓ |
| Custom domain | ✗ | ✓ |
What you give up
Capabilities Document360 has that Outline lacks.
- Knowledge base / help center — Publish a self-serve help center for customers.Missing from Outline.
- AI agents — Let an AI agent resolve support requests automatically.Missing from Outline.
- AI copilot — Get AI-drafted reply suggestions for support agents.Missing from Outline.
- SSO & SCIM provisioning — Sign in through your company's SSO with SCIM provisioning.Missing from Outline.
- Workflow automations — Automate repetitive workflow steps.Missing from Outline.
- Dashboards & reporting — View dashboards and reports on project progress.Missing from Outline.
- Pageview analytics — Track how many times each page is viewed.Missing from Outline.
- Custom domain — Serve forms on your own domain instead of the vendor's URL.Missing from Outline.
Plans & pricing, side by side
Advertised prices in USD as observed on the official pricing pages — per-seat and transaction-fee plans are marked.
| Cloud (1–10 team members) | $10/mo |
| Cloud (11–100 team members) | $79/mo |
| Cloud (101–200 team members) | $249/mo |
| Custom (quote-based) | Contact sales |
Frequently asked
What does Outline lack compared with Document360?
Knowledge base / help center, AI agents, AI copilot, SSO & SCIM provisioning, Workflow automations, Dashboards & reporting, Pageview analytics, Custom domain — 8 of the 11 compared capabilities.
When were these prices checked?
Document360: 2026-08-31; Outline: 2026-09-07 — on the official pricing pages.
Sources & freshness
- https://document360.com/pricing/ (official_pricing, checked 2026-08-31)
- https://document360.com/pricing/# (official_pricing, checked 2026-08-31)
- Outline data last verified 2026-09-07