Microsoft Forms is cheaper, but covers only 2 of 5 compared capabilities
$7/mo (Microsoft 365 Business Basic) vs Zoho Forms Basic at $12/mo — covering 40% of the 5 compared capabilities.
Cheaper. Not the same job.
Comparison scenario
Every cheaper-than claim is tied to a defined scenario — never a bare list price.
1,000 responses/month, 1 seat, monthly billing · USD · prices as observed on official pricing pages.
Basic plan at $12/mo, the cheapest paid plan.
Microsoft 365 Business Basic: 7 USD/monthly.
Zoho Forms costs $12/mo on the Basic plan at 1,000 responses/month, 1 seat, monthly billing. We found 1 assessed alternative that is cheaper in this scenario; 0 of them cover at least 75% of the 5 compared capabilities.
Capability comparison
Microsoft Forms covers 40% of the 5 capabilities compared against Zoho Forms. ✓ native · ◐ via integration · ✗ not found.
| Capability | Microsoft Forms | Zoho Forms |
|---|---|---|
| Conditional logic | ✓ | ✓ |
| File uploads | ✗ | ✓ |
| Payment collection | ✗ | ✓ |
| Signature collection | ✗ | ✓ |
| Webhooks | ◐ | ✓ |
What you give up
Capabilities Zoho Forms has that Microsoft Forms lacks.
- File uploads — Let respondents attach files as part of their answers.Missing from Microsoft Forms.
- Payment collection — Collect payments directly through a form.Missing from Microsoft Forms.
- Signature collection — Collect legally binding signatures within a form.Missing from Microsoft Forms.
Price at your volume
The same comparison recomputed at three sizes. Plan caps change who is cheapest.
| Usage | Zoho Forms | Microsoft Forms |
|---|---|---|
| 100 responses/month | $0/moFree | $7/mocosts moreMicrosoft 365 Business Basic |
| 1,000 responses/month | $12/moBasic | $7/mocheaperMicrosoft 365 Business Basic |
| 10,000 responses/month | $12/moBasic | $7/mocheaperMicrosoft 365 Business Basic |
Plans & pricing, side by side
Advertised prices in USD as observed on the official pricing pages — per-seat and transaction-fee plans are marked.
| Free (Microsoft account) | Free |
| Microsoft 365 Business Basic | $7/seat/mo |
| Free | Free |
| Basic | $12/mo |
| Standard | $30/mo |
| Professional | $60/mo |
| Premium | $110/mo |
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Frequently asked
How much cheaper is Microsoft Forms than Zoho Forms?
42% cheaper in our scenario (1,000 responses/month, 1 seat, monthly billing): $7/mo on Microsoft 365 Business Basic vs $12/mo on Basic. That is $60 a year. But it covers only 2 of 5 compared capabilities, so it isn't a like-for-like replacement.
What does Microsoft Forms lack compared with Zoho Forms?
File uploads, Payment collection, Signature collection — 3 of the 5 compared capabilities.
When were these prices checked?
Zoho Forms: 2026-10-26; Microsoft Forms: 2026-10-29 — on the official pricing pages.
Who switched
Anonymous: no account, no email, no IP stored. Reports are shown once a switch has 3 or more and never change ranking or order — alternatives are computed from prices and capabilities only.
Sources & freshness
- https://www.zoho.com/forms/pricing.html (official_pricing, checked 2026-10-26)
- https://www.zoho.com/forms/pricing.html (official_pricing, checked 2026-10-26)
- Microsoft Forms data last verified 2026-10-29