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Verified comparison

Hiver is an alternative
to LiveChat

$35/mo (Growth) vs LiveChat Essential at $25/mo — covering 89% of the 9 compared capabilities.

Not cheaper than LiveChat in this scenarioVisit Hiver ↗

Same job. Compare the fees.

Comparison scenario

Every cheaper-than claim is tied to a defined scenario — never a bare list price.

Scenario

single user, monthly billing · USD · prices as observed on official pricing pages.

LiveChat basis

Essential plan at $25/mo, the cheapest paid plan.

Hiver basis

Growth: 35 USD/monthly.

The short version

LiveChat costs $25/mo on the Essential plan at single user, monthly billing. Hiver costs $35/mo (Growth plan), which is not cheaper than LiveChat Essential at $25/mo in this scenario.

Capability comparison

Hiver covers 89% of the 9 capabilities compared against LiveChat. ✓ native · ◐ via integration · ✗ not found.

CapabilityHiverLiveChat
Live chat & messaging✓✓
AI copilot✓✓
AI agents✓◐
Knowledge base / help center✓◐
Ticketing✓◐
Canned responses / macros✓✓
Routing & assignment✓✓
Support automations✓✓
CSAT surveys↑ Pro✓

What you give up

Capabilities LiveChat has that Hiver lacks.

  • CSAT surveys — Survey customers on satisfaction after a support interaction.
    Missing from Hiver.

Plans & pricing, side by side

Advertised prices in USD as observed on the official pricing pages — per-seat and transaction-fee plans are marked.

Hiver
Growth$35/seat/mo
Pro$65/seat/mo
Elite$95/seat/mo
LiveChat
Essential$25/seat/mo
Growth$99/seat/mo
EnterpriseContact sales

Frequently asked

What does Hiver lack compared with LiveChat?

CSAT surveys — 1 of the 9 compared capabilities.

When were these prices checked?

LiveChat: 2026-10-28; Hiver: 2026-10-26 — on the official pricing pages.

Who switched

Anonymous: no account, no email, no IP stored. Reports are shown once a switch has 3 or more and never change ranking or order — alternatives are computed from prices and capabilities only.

Sources & freshness

All LiveChat alternatives