Verified comparison

Helply is an alternative
to Zoho Desk

$1/mo (Per-ticket pricing) vs Zoho Desk at — — covering 64% of the 11 compared capabilities.

Same job. Way less money.

Comparison scenario

Every cheaper-than claim is tied to a defined scenario — never a bare list price.

Scenario

single user, monthly billing · USD · prices as observed on official pricing pages.

Zoho Desk basis

plan at —, the cheapest paid plan.

Helply basis

Per-ticket pricing: 1 USD/monthly.

The short version

We list 1 assessed alternative; Zoho Desk's own price is not verified yet, so no cheaper-than claim is made.

Helply covers 64% of the 11 capabilities compared against Zoho Desk. ✓ native · ◐ via integration · ✗ not found.

Capabilities Zoho Desk has that Helply lacks.

CSAT surveys — Survey customers on satisfaction after a support interaction.
Missing from Helply.
Routing & assignment — Automatically route tickets to the right agent or team.
Missing from Helply.
Voice / telephony — Handle customer support calls by phone.
Missing from Helply.
SLA management — Set and track response-time targets for tickets.
Missing from Helply.

Advertised prices in USD as observed on the official pricing pages — per-seat and transaction-fee plans are marked.

Helply

Per-ticket pricing

$1/mo

Zoho Desk

What does Helply lack compared with Zoho Desk?

CSAT surveys, Routing & assignment, Voice / telephony, SLA management — 4 of the 11 compared capabilities.

When were these prices checked?

Zoho Desk: 2026-09-07; Helply: 2026-09-07 — on the official pricing pages.