Helply is 95% cheaper
than Chatwoot
$1/mo (Per-ticket pricing) vs Chatwoot Startups at $19/mo — covering 86% of the 7 compared capabilities.
Same job. Way less money.
Comparison scenario
Every cheaper-than claim is tied to a defined scenario — never a bare list price.
single user, monthly billing · USD · prices as observed on official pricing pages.
Startups plan at $19/mo, the cheapest paid plan.
Per-ticket pricing: 1 USD/monthly.
Chatwoot costs $19/mo on the Startups plan at single user, monthly billing. We found 1 assessed alternative that is cheaper in this scenario; 1 of them covers at least 75% of the 7 compared capabilities.
Capability comparison
Helply covers 86% of the 7 capabilities compared against Chatwoot. ✓ native · ◐ via integration · ✗ not found.
| Capability | Helply | Chatwoot |
|---|---|---|
| Omnichannel inbox | ✓ | ✓ |
| CSAT surveys | ✓ | ✓ |
| Canned responses / macros | ✗ | ✓ |
| Knowledge base / help center | ✓ | ✓ |
| AI copilot | ✓ | ✓ |
| Live chat & messaging | ✓ | ✓ |
| AI agents | ✓ | ✓ |
What you give up
Capabilities Chatwoot has that Helply lacks.
- Canned responses / macros — Reuse saved reply templates for common questions.Missing from Helply.
Plans & pricing, side by side
Advertised prices in USD as observed on the official pricing pages — per-seat and transaction-fee plans are marked.
| Per-ticket pricing | $1/mo |
| Hacker | Free |
| Startups | $19/seat/mo (billed yearly) |
| Business | $39/seat/mo (billed yearly) |
| Enterprise | $99/seat/mo (billed yearly) |
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Frequently asked
How much cheaper is Helply than Chatwoot?
95% cheaper in our scenario (single user, monthly billing): $1/mo on Per-ticket pricing vs $19/mo on Startups. That is $216 a year.
What does Helply lack compared with Chatwoot?
Canned responses / macros — 1 of the 7 compared capabilities.
When were these prices checked?
Chatwoot: 2026-10-29; Helply: 2026-10-26 — on the official pricing pages.
Who switched
Anonymous: no account, no email, no IP stored. Reports are shown once a switch has 3 or more and never change ranking or order — alternatives are computed from prices and capabilities only.
Sources & freshness
- https://chatwoot.com/pricing (official_pricing, checked 2026-10-29)
- Helply data last verified 2026-10-26