Capsule CRM is an alternative
to Freshsales
$90/mo (Starter) vs Freshsales Growth at $45/mo for 5 seats ($9/seat) — covering 60% of the 4 compared capabilities.
Same job. Compare the fees.
Comparison scenario
Every cheaper-than claim is tied to a defined scenario — never a bare list price.
5 seats, monthly billing · USD · prices as observed on official pricing pages.
Growth plan at $45/mo ($9/seat × 5 seats), the cheapest paid plan.
Starter: 216 USD/yearly; 4 extra seat(s) × 216 USD.
Freshsales costs $45/mo on the Growth plan at 5 seats, monthly billing. Capsule CRM costs $90/mo (Starter plan), which is not cheaper than Freshsales Growth at $45/mo in this scenario.
Capability comparison
Capsule CRM covers 60% of the 4 capabilities compared against Freshsales. ✓ native · ◐ via integration · ✗ not found.
| Capability | Capsule CRM | Freshsales |
|---|---|---|
| Contact management | ✓ | ✓ |
| Sales pipeline management | ✓ | ✓ |
| Sales automation & sequences | ↑ Growth | ✓ |
| Custom fields | ✓ | ✓ |
What you give up
Capabilities Freshsales has that Capsule CRM lacks.
- Sales automation & sequences — Automate outreach sequences and follow-up tasks.Missing from Capsule CRM.
Price at your volume
The same comparison recomputed at three sizes. Plan caps change who is cheapest.
| Usage | Freshsales | Capsule CRM |
|---|---|---|
| 3 seats | $27/moGrowth | $54/mocosts moreStarter |
| 10 seats | $90/moGrowth | $180/mocosts moreStarter |
| 25 seats | $225/moGrowth | $450/mocosts moreStarter |
Plans & pricing, side by side
Advertised prices in USD as observed on the official pricing pages — per-seat and transaction-fee plans are marked.
| Free | Free |
| Starter | $18/seat/mo (billed yearly) |
| Growth | $36/seat/mo (billed yearly) |
| Advanced | $54/seat/mo (billed yearly) |
| Ultimate | Contact sales |
| Growth | $9/seat/mo (billed yearly) |
| Pro | $39/seat/mo (billed yearly) |
| Enterprise | $59/seat/mo (billed yearly) |
Frequently asked
What does Capsule CRM lack compared with Freshsales?
Sales automation & sequences, Permissions & security controls — 2 of the 4 compared capabilities.
When were these prices checked?
Freshsales: 2026-10-26; Capsule CRM: 2026-10-26 — on the official pricing pages.
Who switched
Anonymous: no account, no email, no IP stored. Reports are shown once a switch has 3 or more and never change ranking or order — alternatives are computed from prices and capabilities only.
Sources & freshness
- https://www.freshworks.com/crm/pricing/ (official_pricing, checked 2026-10-26)
- https://www.freshworks.com/crm/pricing/#main-content (official_pricing, checked 2026-10-26)
- Capsule CRM data last verified 2026-10-26